Here is a video on how to invite your customers to use an static link to leave you a review.  With this solution you can prevent low star reviews from being added to your Google My Business Account. 

Here are the following steps:

  • Login to your Local SEO Personal SEO Dashboard
  • Select your location from the dropdown (if needed) 
  • Click on Reviews
  • Click on Acquire Reviews (under Quick Actions)
  • Click on Select on the Review Page via a static URL
  • Complete each step
  • Copy the URL provide
  • Place the URL on your website, email signature, social media (where ever you want)